Everything in one platform
29+ features. One subscription.
Replace your spreadsheets, group emails, three other tools, and the shoebox of receipts. Everything below comes with every plan.
Operations
Run the day-to-day without dropping balls.
Maintenance tickets
Residents file with photos, board assigns, vendors execute.
- 23 categories with cascading dropdowns
- Photo attachments + comments
- 5-star rating after resolution
- Full status history
Vendor management
Your trusted plumbers, electricians, and contractors in one place.
- Auto-assign tickets by category
- Insurance expiry warnings
- Per-vendor performance history
Preventive maintenance
Schedule recurring inspections that run themselves.
- Daily cron creates tickets automatically
- Fire extinguisher, HVAC, elevator checks
- Never miss a compliance inspection
Renovation approvals
Residents submit, board reviews, contractors get approved.
- Submission form with contractor info
- Approve / reject / under-review
- Audit trail of decisions
Violation tracking
Noise, smoking, parking violations with fines and appeals.
- Warning → fine → appeal → resolved
- Per-unit history
- Auto-charge fines via Stripe
Parking management
Assign spaces, manage EV chargers, handle visitor parking.
- Unit assignments
- EV charger flags
- Visitor space pool
Money
Collect dues, pay vendors, sleep well at night.
Dues & assessments
Automated monthly billing with Stripe ACH + card.
- Configurable late fees
- Special assessments
- Auto-reminders for overdue
- PDF receipts for tax season
Auto-pay
Residents enroll once, dues charge automatically every month.
- ACH (cheapest) or card
- Off-session retry on failures
- One-click cancel
- 94% collection rates
Stripe Connect
Dues flow directly to your building's bank — we never hold your money.
- Express onboarding (10 min)
- Per-payment platform fee optional
- Stripe handles compliance + 1099s
Reports + QuickBooks export
Board treasurer gets clear monthly views, plus CSV for accounting.
- Collected vs billed monthly chart
- Delinquent units dashboard
- QuickBooks-compatible CSV export
Communication
Email, SMS, and AI that drafts for you.
Announcements
Email blasts to every unit in seconds. Schedule for later.
- Per-building targeting
- Pin urgent notices
- Schedule for future posting
Emergency SMS
Fire, flood, gas leak — broadcast to every phone in 5 seconds.
- Twilio SMS integration
- Auto-creates pinned announcement
- Tracked delivery status
AI drafting
Claude writes your announcements and categorizes tickets.
- AI-drafted announcement from a sentence
- Auto-categorize tickets by description
- Ask AI about your documents
Contact the board
Residents reach board members directly — click to email or call.
- No DM clutter to maintain
- 911 reminder for emergencies
- Click-to-call on mobile
Residents
The portal your residents will actually use.
Resident management
Add owners, tenants, household members. CSV import for migrations.
- Bulk import from CSV
- Owner vs tenant tracking
- Move-in / move-out workflow
Amenity booking
Self-serve party room, gym, guest suite, BBQ — with conflict detection.
- Hourly fees + max booking limits
- Today's bookings on dashboard
- One-click cancel
Document vault
Bylaws, minutes, financials — board-only or resident-visible.
- Categorized by type
- Role-based visibility
- Download tracking
Vehicles + pets registration
Residents register their car, dog, cat — security and rules enforcement.
- License plates for security
- Pet info for emergency contacts
Mobile-friendly portal
Pay dues, file tickets, book amenities from any phone.
- Installable as PWA
- Camera upload for ticket photos
- Click-to-call board members
Board portal + voting
Schedule meetings, post agendas, run motions, count votes.
- Annual + special meetings
- Online motions with quorum
- Audit trail of every vote
Tenant screening
Track guarantors on every resident.
Guarantor tracking
Capture guarantor info, attach to residents, set renewal dates.
- Available on every plan
- Annual income, relationship, address
- Auto-expire and renewal reminders
- Credit + background check integrations coming soon (Enterprise)
Security & Compliance
Bank-level encryption. We don't cut corners.
2-factor authentication
TOTP-based MFA via Google Authenticator, 1Password, or Authy.
- Required for org admins
- 5 failed attempts → 15-minute lock
- Step-up re-auth for destructive actions
Encryption everywhere
AES-256 at rest, TLS 1.3 in transit, bcrypt password hashing.
- Hosted on SOC 2 Type II infrastructure
- Cloudflare DDoS protection
- HSTS + strict Content Security Policy
Audit log
Every login, ticket change, payment, document access — tracked.
- IP + user agent on each event
- Last 200 events visible
- PIPEDA-aligned data handling
Security contact
A direct channel to reach us if you spot a security problem.
- security@aedobuild.com monitored daily
- RFC 9116 security.txt
- 24-hour response SLA on real issues
Platform
Built to grow with your portfolio.
Multi-building
Management companies run every property from one login.
- Clean tenant isolation
- Per-building announcements
- Per-building amenities + bookings
White-label branding
Your logo, your color, your name on the resident portal.
- Per-org logo upload
- Custom primary color
- Per-org display name in sidebar
Subdomains + custom domains
maple.aedobuild.com or portal.mapleheights.com — your call.
- Wildcard DNS support
- Tenant-branded login pages
- Auto-redirect on login
Integrations built in
The tools your building already relies on, wired up out of the box.
- Stripe for dues + payouts
- Twilio for emergency SMS
- Resend for email delivery
- Public REST API + webhooks on the roadmap
Coming soon
What we're building next
Real customer requests move things up the queue. Enterprise gets early beta access.
QuickBooks Online live sync
Custom domain automation
Native mobile apps (iOS + Android)
Board meeting recorder + transcription
Bill OCR — drop a PDF, we extract it
Public REST API + webhooks
Ready to see it in action?
Spin up a free account in 60 seconds, or talk to us about your building.