This is a template, not legal advice. Before going to production, have a privacy lawyer review and tailor this to your jurisdiction.
1. Information we collect
We collect information you provide directly (name, email, building details), data you generate by using the service (tickets, payments, comments), and technical data (IP address, browser type, device info) for security and analytics.
2. How we use it
- To provide and improve the service
- To send you transactional emails (ticket updates, invoices, security alerts)
- To prevent fraud and abuse
- To comply with legal obligations
3. What we don't do
- We do not sell your personal information
- We do not use your data to train third-party AI models
- We do not show ads based on resident data
4. Data retention
Active customer data is retained for the life of the account. After cancellation, we keep data for 30 days for recovery, then permanently delete it. Backups roll off within 90 days.
5. Your rights
Depending on your jurisdiction (GDPR, CCPA, PIPEDA, etc.), you have the right to access, correct, export, or delete your personal information. Email privacy@aedobuild.com to make a request.
6. Cookies
We use a single session cookie to keep you logged in. We do not use third-party tracking cookies. Analytics is privacy-friendly and anonymous.
7. Contact
Questions? privacy@aedobuild.com.