Security

How we protect your building's data, in plain English.

Encryption

TLS 1.3 in transit. AES-256 at rest. Bcrypt password hashing with a work factor of 12.

Infrastructure

Hosted on Vercel and Neon (both SOC 2 Type II). Cloudflare DDoS protection in front. DB backups every 6h.

Access control

Strict tenant isolation. Residents only see their unit's data. Cross-org access is impossible by design.

Payments

We never store card or bank account numbers. Stripe handles all payment data (PCI DSS Level 1).

Certifications & audits

StandardStatusNotes
SOC 2 Type IIIn progressTarget: Q3 2026
Penetration testScheduledAnnual third-party test
PCI DSSCovered via StripeWe never touch card data
GDPR / CCPA / PIPEDACompliantSee our GDPR page
HIPAAN/AWe don't handle PHI

Bug bounty

We pay for responsibly disclosed bugs

Find a security issue? We pay $50–$5,000 depending on severity. Safe harbor for good-faith research.

See bug bounty program →

Vulnerability disclosure

Found a security issue? Email security@aedobuild.com. We respond within 24 business hours and acknowledge valid reports within 5 days.

Our policy follows RFC 9116 — see /.well-known/security.txt.

DDoS & abuse protection

We run behind Cloudflare with bot filtering, WAF managed rules, and rate limiting on sensitive endpoints (auth, signup). Vercel's infrastructure absorbs additional load.

Working on a security questionnaire? Email security@aedobuild.com and we'll fill it out within 3 business days.